Frequently Asked Questions and Contact Me

Frequently asked questions
Counselling and psychotherapy are both types of talking therapies, but they often work at slightly different depths. Counselling tends to focus on your present-day experiences for example, what you’re dealing with now, how it feels, and what you need in the short term. Psychotherapy usually goes further, exploring the patterns, early relationships, and unconscious dynamics that sit underneath what you’re struggling with today.
In practice, there’s a lot of overlap. I draw from both, depending on what you’re looking for and what feels most supportive for you. We can stay with the here-and-now, work at a deeper pace, or move between the two.
You don’t need to have a diagnosis or be in crisis to start therapy. Most people come because something doesn’t feel right, or because they want to understand themselves better. If you’re feeling stuck, overwhelmed, disconnected, ashamed, unsure of who you are, or simply wanting support as you navigate life, therapy is likely to be helpful.
An initial session is a good way to meet, ask questions, and see if the approach feels right for you. After the first few sessions, usually around four, we can review together how the work is going, what’s helpful, and whether you want to continue, adjust the focus, or change the pace. Therapy is most effective when it fits your needs and feels safe and supportive.
If this is your first time in therapy, it’s normal to feel unsure or a little nervous. The first session is mostly about getting to know each other, sharing what’s been bringing you to therapy, and talking about your hopes for the work.
You’ll also have a chance to ask questions about how I work, confidentiality, and the structure of sessions. Therapy is a collaborative process, so we’ll go at a pace that feels safe and supportive for you. Many clients find that after a few sessions they feel more comfortable, able to explore their thoughts and feelings, and clearer about what they want from therapy.
Sessions are held over Google meet, offering connection and support wherever you are. Research shows that online therapy can be just as effective as face-to-face work. Many clients find online sessions more flexible and accessible, particularly if they are neurodivergent, Trauma, managing chronic illness, or balancing work, caregiving, or travel.
The only requirements are a stable internet connection, a private space, and a working camera and microphone so we can see and hear each other clearly. Online therapy allows us to work together in a way that fits your life, while still providing a safe and contained therapeutic space.
Sessions are 50 minutes, with an option of 75 minutes for fortnightly or monthly clients who want more space. Most clients start with weekly sessions, but we can explore fortnightly or monthly rhythms once a strong therapeutic relationship is established. We can reassess over time if you need extra support.
I usually recommend starting with 8–14 sessions. This allows time to build trust, explore patterns beneath the surface, and begin meaningful changes. Some clients work for a few months, others for a year or more. Some dip in and out over time, returning when new layers emerge — all of this is welcome.
Between sessions, I am only available for practical matters such as rescheduling or confirming appointments. I do not respond to messages outside business hours or on weekends. Please allow up to 72 hours for a reply to non-urgent messages, and up to 24 hours for urgent practical matters.
Therapeutic work happens in sessions. I am not available for crises or emergencies, and I will provide information on external support resources if needed.
